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FAQs


What does Disability Rights New Jersey do?

Disability Rights NJ is a private, non-profit organization that provides legal and advocacy services to people with disabilities. Disability Rights NJ provides legal assistance in our priority areas, information and referral, technical assistance and training, and outreach and education. In addition, we investigate certain reports of alleged abuse and neglect of individuals with disabilities.

Who is eligible to receive services?

You could be eligible to receive services from Disability Rights NJ if: 
you have a disability as defined in the federal laws which fund our services; 
you have a problem related to your disability (such as, discrimination or denial of services); and 
your issue/problem falls within the priorities or focus areas of the agency.

How long does it take before I hear from someone?

The Intake Unit is open from 9:00 a.m. to 5:00 p.m. EST Monday through Friday and includes Spanish speaking staff. Messages that are left on the Intake Unit voice mail system are returned within 2 business days.

How will Disability Rights NJ decide whether to represent me?

In deciding whether Disability Rights NJ will represent you, Disability Rights NJ will consider: 
The merits of your claim; 
Whether your problem falls within one of the priority or parameters of work; and 
The availability of agency resources. 

What is the process?

In order to determine whether Disability Rights NJ can assist, you must contact the Intake Unit. The Intake Unit can be reached by telephone, in writing, by fax, e-mail or in person by appointment. The Intake Unit will need to In order to determine whether Disability Rights NJ can assist, you must contact the Intake Unit. The Intake Unit can be reached by telephone, in writing, by fax, e-mail or in-person by appointment. The Intake Unit will need to obtain information from you about your issue, as well as other supporting information. The information you provide to the Intake Unit will be reviewed and you should except a return call from an attorney or advocate within 2 business days. 

What happens when Disability Rights NJ cannot help with my issue?

Our intake specialist or other staff will contact you and explain why we cannot help. We will provide you with additional information and resources to help with your issue instead.

What if I don’t agree with the decision?

As a client of Disability Rights NJ, someone requesting services from Disability Rights NJ, or if you have a As a client of Disability Rights NJ, someone requesting services from Disability Rights NJ, or if you have a complaint about the operation of the P&A system, you have the right to file a grievance if you believe that we have been wrongly denied assistance with a disability-related matter. Visit the Grievance and Appeals Page  for more information about our policy.

Does Disability Rights NJ charge a fee for service?

Disability Rights NJ does not charge a fee for services. However, through your generosity we hope to further our mission to advocate and advance the human, civil and legal rights of people with disabilities in New Jersey. We ask that you consider making a donation. Your donation is tax-deductible. If you cannot make a donation at this time, there are other ways you can support Disability Rights NJ.